Parts distributor, MRO shop provides support to helicopter operators around the world.
Established in 2005, Peachtree Corners, Georgia–based Global Aviation Helicopter specializes in worldwide helicopter rotable and consumable parts distribution. Its services include proactive stocking programs, factory-new OEM parts distribution, exchange programs, sourcing and purchasing support, material consignment, repair and overhaul management, and 24/7/365 AOG (aircraft on ground) support.
The company is a factory-authorized stocking distributor of commercial helicopter expendables, providing parts for Agusta, Airbus, Bell, and Sikorsky aircraft. Its parts are inspected against ASA (Aviation Suppliers Association) quality standards, with full traceability, as well as customers’ required certifications.
Focused on Customer Service
Global Aviation Helicopter’s mission is to support helicopter operators around the world by creating lasting partnerships based on trust. During the past 17 years, the company has worked to deliver on this promise by investing in new products, among them factory distribution lines from Aerox, Ametek, Ancra, Genesys Aerosystems, Luminator, Purolator, and Safran Seats. This commitment has allowed Global Aviation Helicopter to boost on-hand inventory to combat the industry’s growing supply-chain issues.
The company prides itself on its personal touch. Its AOG support line is always answered by a staff member, not a call center or voicemail. Global Aviation Helicopter’s management is quick to acknowledge that this level of service is possible because of its team of passionate employees who are dedicated to supporting each and every customer.
“Our main focus is to underpromise and overdeliver while providing the best customer service possible through clear communication and transparency,” says Global Aviation Helicopter VP David Bienfait.
Setting Itself Apart
Global Aviation Helicopter differentiates itself from the competition in several ways:
- Accurate parts delivery
- A service-driven team that provides optimal flexibility for clients
- On-hand inventory combined with customer-specific stocking solutions
- Cost savings to customers on rotable and factory-new components
- In-house rotable inventory for immediate exchanges
- Strategic supply-chain partnerships and on-hand stock to reduce lead times.
Global Aviation Helicopter is a subsidiary of Norcross, Georgia–based Global Aviation Distribution. Celebrating its 25th anniversary this year, Global Aviation Distribution markets itself as a provider of customized supply-chain solutions and spare-parts distribution services for commercial airlines, helicopter operators, and MRO (maintenance, repair, and overhaul) shops. Since its beginning, the company has supported customers in more than 100 countries with rapid fulfillment from distribution centers in Atlanta, Georgia; Singapore; and Amsterdam, Netherlands.