When we investigate aviation accidents, we immediately look for what went wrong. But what about what went right to keep the accident from being much worse?

The Apr. 13, 2023, HAI@Work webinar presented a popular session recorded at HAI HELI-EXPO 2023 that addressed this topic, led by Embry-Riddle Aeronautical University’s Scott Shappell.

Miss the webinar? Watch this recording of the event, in which Shappell shows how we can transform the accident investigative process to gain a better understanding of how effective our safety systems truly are.

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  • Jen Boyer

    Jen Boyer is the principal of her own firm, Flying Penguin Communications. She has a bachelor’s degree in journalism and holds commercial, instrument, flight instructor, and instrument instructor ratings in helicopters and a private rating in airplanes. She has worked as a professional journalist and marketing communicator in the aviation industry since the early 1990s.

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Jen Boyer

Jen Boyer

Jen Boyer is the principal of her own firm, Flying Penguin Communications. She has a bachelor’s degree in journalism and holds commercial, instrument, flight instructor, and instrument instructor ratings in helicopters and a private rating in airplanes. She has worked as a professional journalist and marketing communicator in the aviation industry since the early 1990s.